We are committed to delivering your carefully curated fashion essentials with precision and care. Every order is processed at our fulfillment centers within 1-2 business days after payment confirmation. Our team ensures that each item, from formal footwear to casual styles, is meticulously inspected and securely packaged to maintain its pristine condition during transit. International shipments may require additional processing time due to customs clearance.

Delivery timelines vary based on your location and selected shipping method. Domestic orders typically arrive within 5-10 business days after dispatch, while international shipments may take 10-25 business days. Note that seasonal peaks or unforeseen logistics disruptions (e.g., weather events) may occasionally extend these estimates. Rest assured, we prioritize swift handling—you’ll receive a notification email with tracking details once your order ships.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Fees are calculated at checkout based on your cart total and destination. Expedited shipping is available for select regions—contact [email protected] for quotes.

We currently ship to over 50 countries, including the United States, Canada, the UK, and most EU nations. Some remote areas (e.g., islands, military bases) or regions with trade restrictions may not be eligible for delivery. During checkout, our system will automatically validate your address. If your location isn’t supported, we’ll notify you promptly and issue a refund if payment was processed.

Once your order ships, you’ll receive a confirmation email containing a unique tracking number and a link to monitor your package’s journey. For consolidated shipments with multiple items, tracking updates may reflect partial deliveries. If you haven’t received updates within 3 business days after the "shipped" notification, check your spam folder or contact our support team for assistance.

While rare, delays can occur due to carrier logistics or customs inspections. If your order hasn’t arrived within 5 business days of the estimated delivery date, please email [email protected] with your order number. For lost packages, we’ll initiate a trace process with the carrier and either reship your items (if available) or issue a refund upon investigation completion (typically 10-15 business days).

International customers are responsible for any customs fees, taxes, or import duties levied by their country’s regulations. These charges are not included in your order total and are determined by local authorities upon arrival. We recommend consulting your customs office for estimated costs before placing an order. Refused shipments due to unpaid duties will be returned to us, and a partial refund (minus return shipping fees) will be processed.